Patient
Dr. Ratliff has been my PCP going on three years now. He is the most compassionate, caring, understanding doctor I have ever had. He is very detailed, he truly goes above and beyond. He listens and communicates well. I am a very difficult patient with many serious health problems. Dr. Ratliff has managed to keep me alive and stable . His nurse Crystal is also very kind, caring and top notch, she is excellent at her job and communication with me since I am almost deaf and read lips. She also goes above and beyond to see that I am properly cared for. The new lab assistant Eddie is great and gets my blood on first try when most of the time I go through 2-4 people sticking me. Michelle up front at registration is very nice and caring as well. The new Care Coordinator Sharon is very nice and helpful, I was unaware that Darcy left the practice but Sharon stepped up in a crisis moment I was having and helped me through it.