Marina Neystat, MD

I previously left I believe, two five star reviews, based upon my first two visits. Unfortunately, I have to rescind those ratings, and then instead of leave a three or even a 2 1/2 if I could. And it's a shame. I still think Dr. Neystat is an excellent neurologist, with a good bedside manner. Unfortunately, based upon recent experience, I cannot say the same for the staff. I don't know what's going on, as it was not like this before. I needed a refill on a medication, so I checked with CVS to see if it was eligible. There it stated. That they would contact The office to authorize the refill. A A few days later, I got a message from CVS telling me that they had made three attempts to contact the office, Leaving three messages, with absolutely no response. This prompted me to try, so I called the office. I think three times. Impossible to navigate Voice pumps, which only lead you in a circle telling you to go onto the website. So I did so, sending a message through their website portal. crickets. Nothing, nothing, nothing. Nothing I could do with elicit any kind of response whatsoever. So, at next opportunity, I got in the car and drove over there, where I spoke to what I believe was a office coordinator. I was told "we are very busy here". What???. Unacceptable! At that point, I was going to just cancel everything, but since I had an appointment already made for a week or so later, and as the person I was dealing with called CVS while I was there, I decided to keep the appointment Why it was easier for her to do at that moment with me standing there, as opposed to before with all the messages I left, I do not know. Fast-forward a week or so. I keep my appointment. I walk in and the office is somewhat crowded, but I only saw one name in front of mine when I signed in. I sat there for maybe 40 minutes, Until I asked how long it would be. I was told it would be another 45 minutes or so. Since I was there only for a follow up, with nothing pressing, and because I really kept the appointment to hopefully speak to Dr. Neystat personally about what was going on with her office, I decided I had had enough. I canceled the appointment and I left, and will not be coming back, unless I am convinced that the administration has been straightened out. I will find a new neurologist. Again, this is sad, and unnecessary, but also unacceptable.

I've been Dr. Neystat's patient for more than 20 years. She took care of quite a few of my family members and has been taking care a great care of me. She is knowledgeable, professional, great at listening and explaining stuff, straight to the point and makes you feel at ease. I love her bedside manner. I am a nurse, and not easy to impress. She has an excellent assistant Adele, and amazing, very friendly team, who work with her in the office, also ladies ar the front desk are polite and helpful. Her practice is very busy, yet organized and they will do the best to accommodate you. I am very grateful to Dr. Neystat and her staff and always reccomend her to my family and friends!

Dr. Neystat is great doctor and knowledgeable. She took her time with my father and did her best to help him. Her staff is also very attentive. I would highly recommend this office.

This physician is an absolute GEM Very thorough, great listener, makes you feel comfortable and relaxed. Great bedside manner too. What a Bonus that was to experience! Look forward to my visits with Dr. Neystat. Pleasant experience all around. Staff all on top of their game. Never have to wait on tests, meds, or paperwork. Best doctor and office staff I've had the pleasure of being treated at, by far. Highly recommended

First visit and wasn't too bad I really hope they help me I just got into an accident. Doctor and PA seems very knowledgeable. Only thing MA didn't wear gloves to give me iv medicine. Which was for her safety.