Saint Luke's Cardiovascular Consultants-East

It just keeps getting worse trying to make an appointment. You can't get a human and now you struggle to leave a VM without the system disconnecting you. I saw the response from the company was to fill out a form to get someone to call you back. I get a restaurant to respond better than a high level cardio organization. I am sure cardiovascular consultants makes enough money to pay to have enough people to answer the phone or return calls

Nurse Debbie has been awful to work with, scoffing while on the phone and making patients feel less than. I have had multiple negative interactions with her now and I would not recommend her to any senior patients.

I called to schedule an appointment as a 1st time patient. I had to leave a message and no one has returned my call. I wouldn't want a group of doctors treating me or their staff when they don't care about people.

I was not sure if I was going to be able to see the doctor on my first apt. There was some incorrect information from my health insurance that needed correction. I thank the office staff whom was very patient with me and was able to hold my apt a bit longer. I was running late due to all the miscommunication from the heath insurance. After all, I was still able to come in and visit with the doctor and all. Thank you for hanging in there and allowing me to keep my apt. I appreciated all you done. Maria

The nurses were very GOOD. Marcie was exceptional! The head nurse was excellent. The unexceptional part was waiting for radiologist to read x-ray took 2 1/2 hours to be read, due to the fact they are off site.