UW Health University Hospital

My surgeon Dr.Mcarthy was the best as well as his team and the team that took care of me while I was in the hospital. The follow up care as well is very good. They follow through with your care.

I had a double lung transplant. I could not have asked for better care. Communication was one hundred percent throughout the process. The doctors and nurses that took care of me are second to none!! I needed for nothing. They took care of everything I could have possibly needed and stuff and things I didn't know I needed. For my care I had so many people taking care of me, I could not count them all. I would dare to say it was easily over 200 through out my stay. Every single person was a 10. There is not one negative thing I could say about anyone of them. I was in there 4.5 weeks. I went back to a visit a couple of times and during National Transplant Nurses week. It was so nice seeing my care team while on my feet. Hugs all around! There is so much more I could add, but I would never be able to leave my desk. I met a lot of family I didn't know I had.

We have gotten some good care here at UW. We Love all our subspecialties. We have had a unique case and the longer we stay the worse it gets. It is next to impossible to get someone to listen or help when things started taking shifting in the wrong direction. There is nothing in place on site to de-escalte emotionally charged situations. Unfortunately we have been treated poorly by multiple physicians and the burn team nurses but most grossly by one. We have been unable to reach the services in place to help. If nothing else. Maybe someone will care if it is not just hiding behind a broken hospital door. Deeply Unethical and Unsafe Physician Families Beware I am writing this review out of deep concern for other patients and families. My experience with Dr. William Jacoby was profoundly disturbing. He lied directly to the patient, denied a second opinion, and attempted to gaslight her into doubting her own symptoms and valid concerns. His behavior was unprofessional, dismissive, and manipulative. He demonstrated an alarming lack of respect for both patients and fellow medical professionals, even screaming at another doctor in the hallway about "professionalism" while behaving in the exact opposite manner. His ego and arrogance consistently took precedence over ethics, compassion, and patient safety. I did not feel safe leaving my daughter in his care, and she was so intimidated she felt afraid to report him. This level of misconduct and emotional manipulation is unacceptable in any healthcare setting. If you are considering care under this physician, please proceed with extreme caution. Seek oversight, request second opinions in writing, and never allow yourself or your loved one to be silenced. Patients deserve to be heard, respected, and treated with dignity. none of which were shown here. While UW remains what I consider an exceptional hospital and I will continue to seek medical treatment here. I do feel have MANY physicians operating under their own personal Bias and arrogance there is an element of superiority and dominance that should never be flexed anywhere let alone a patient bed. So I regret to give UW a 1 star review.

I underwent surgery at this hospital, While the surgery itself was technically successful, the aftercare I received was deeply troubling and, at times, unsafe. Within days, staff repeatedly attempted to discharge me--even though I was in severe pain, had not met a milestone , and had developed a fever. One doctor provided exceptional care and several nurses were compassionate and professional, but other staff were dismissive, unprofessional, and focused more on "checking boxes" than on ensuring my actual stability and safety. My epidural was removed prematurely against the original plan, my requests for pain relief were denied, and I was pressured toward discharge before my pain was adequately managed. I specifically requested imaging for new post-surgical back pain, which was denied, even though prior surgeries never caused this issue. I asked that both the denial of imaging and the premature discharge pressure be permanently documented in my medical record. As a Black woman, I strongly believe racial bias influenced my treatment. My pain and concerns were dismissed in ways I do not believe would have occurred if I were not Black. While some staff demonstrated true dedication to patient care, others appeared intent on rushing me out regardless of the serious risks to my health. This was not safe, patient-centered care, and it falls far short of the standard every patient deserves. I will be pursuing every possible complaint, grievance, and regulatory avenue available to hold this hospital accountable. Patients deserve competent, equitable, and safe care, and I will ensure this experience is addressed.

Been a transplant patient for 5 years and the nursing staff and schedules, along with Riley, are incredible in the transplant clinic. When Stepahanie sees me, she takes care of getting my appointment efficiently started. Very blessed to have been a recipient here and cant say enough good things about all those working in the transplant clinic. HIGHLY RECOMMEND.