Patient
Don't bother with this facility; they will schedule an appointment, and confirm said appointment with you multiple times, only to cancel when you show up. If the team is this incompetent, I wouldn't take medical advice from them. Do yourself a favor and choose any medical group outside of this one. After multiple confirmations, I showed up only to be told their DO "Doctor" canceled my appointment when I needed medical attention and could have seen ANOTHER real doctor. These incompetent clowns wasted my time with an uncaring and callous staff that has a 100% 'I couldn't care any less' attitude. They excel only in the areas of incompetence and motivation to provide abysmal customer service. I would fire their management team, retrain the staff, get new doctors, and keep anyone who can show up on time as a start. They even confirmed the day before to me via text! Yes, I am sending them an invoice for what amounts to the doctor not showing up to my appointment, wasting my time taking off work, traveling to them, and the fact I now have to bill them.