Patient
Not exactly a place you hope to visit, but in an emergency it's where you need to go. My mother-in-law fell and hit her head on the sidewalk, and the team brought her into triage immediately. It wasn't very busy for a Saturday evening, so perhaps we got lucky. All of the medical staff were kind and helpful. The only downside was the security personnel handling check-ins--they weren't very friendly--but everyone else in the hospital was great. Parking and the drop-off area were convenient. Overall, it was a positive experience given the circumstances. Thankfully, it was only a one night stay for observation and she checked out the next day. Her care was thorough, the team seemed to genuinely care for her well-being. There was a lot of construction, and signage was confusing so navigating this big facility was a challenge. Although, one sign seemed to stand out as we were leaving...quite popular with visitors I'd say...