Patient
I was certainly impressed with the immediate customer service at the Front Desk. Sheryl was very helpful as she concentrated on each clients needs, including mine. The waiting area was very comfortable. The key component was the professionalism with each nursing and medical staff that assisted in my cardiology procedure. Selema, Kemmi, and Keith demonstrated excellent nursing and technical skills, allowing for any concerns to be addressed. Being thorough in explaining each step. Making sure I was comfortable. They worked as a team. Dealing with the heart is a very delicate matter knowing that the technological piece still needs guidance with human interaction.