Lakeview Medical Center - Suffolk

Staff and physicians are very friendly and helpful. Check-in for routine procedure was quick and there was hardly a wait before getting started. Plenty of parking and places to sit in the waiting areas.

Showed up 30 minutes early for my wife's colonoscopy and she didn't get called back for another hour then she was brought back out and said there wasn't any rooms available. Then she was brought back again and waited another hour and a half waiting for the procedure. This place is a crap show, don't even consider this place please save yourself the trouble. They have no idea what they are doing

The physical plant is worn. The rugs appear dirty. Pulmonary patients should be closer to the entrance. Too far to walk. Support staff is courteous, helpful and willing to assist. Physician interaction has been inconsistent. Ranges from professional and proactive to condescending and defensive. I find this with Bayview Cardiology and Pulmonary. Willing to chalk it up to their own issues with the system, but both disheartening and unfortunate for patients to deal with these type of interactions. We come to them because we need their expertise and want their respect. They want our respect, but if we ask questions, we are deemed "uninformed" about our illness. Knowing you're very ill, doesn't preclude questions for possible alleviation of symptoms. No need for condescending and patronage. Not our fault, you're having a bad day. Clearly, my assessment.

I made an appointment with Allison, a PA in the GI office at Meade parkway for some abdominal pains I've been having. My experience from the front desk, check in, and the matter of fact directness from this provider was incredible. Recognizing my pain her staff called around to find me an opening for a ct scan which revealed severe swelling. My follow up appointment with dr Ramirez was scheduled and handled quickly who has me in touch with a Gi specialist to address my issue. I can't thank this entire team enough for their care and professionalism. Solid caregivers all of them. Just disappointed i can't mention them all by name...

This is not a one experience review. My son has been seen here since birth and I can't express how great this staff is. Dr Saxbury is kind and caring and really listens. All of the nurses are friendly and pleasant. But, let me tell you about the front office... These ladies have to deal with the unhappy people who have sick kids or insurance frustrations and not only deal with that, they do it wonderfully. The Dr's office is not an exciting experience and it's even harder when it's your child's health but I couldn't be happier with my 5 years of experience with this office.