Bayview Physicians Group

Wish I had read the reviews prior to. I was not made aware of out of pocket costs upfront prior to the procedure. Received bill in the mail and called in to see if they had billed my insurance. Billing staff said they thought I was self pay. They already had my insurance information, so they went ahead and submitted the claim. Weeks later, I received an updated bill where I owed MORE than the original bill. If you have health insurance, they will bill your insurance a higher amount. After "discounts", my balance was HIGHER than the original balance. They even went to the extent of adjusting a past bill of mine from April that I had already paid in full (as self pay) and billed me for more because I had insurance. I called in to my insurance company to appeal. My insurance company stated that Bayview needed to recode the claim and resubmit it to be paid. Numerous calls to Bayview with nothing but the run around.

While my treatment during my procedure was ok, Bayview Physicians failed to inform me about co-insurance pay prior to my procedure. My current health care plan covers for 100% of this particular medical procedure, but they failed to follow the right authorization steps to get this covered. Not only that, but I was never told about this until a few months later when I got a pretty hefty bill in the mail. When I spoke to my insurance company, they told me that they needed to follow to right steps back then, and it was too late to file a claim. After several phone calls and getting ignored by Bayview Physicians about the situation, they offered to give me discount on the bill instead. While this could be appreciated, it's extremely negligent and careless of them to not inform patients about their financial responsibilities prior to performing important medical procedures on them. Please be aware of this.

I drove 35 minutes to my appointment and took off early, I received a confirmation phone call two days prior to my appointment and a reminder email of my appointment. When I showed up, they tell me that my appointment was canceled and that I needed to reschedule. I received no cancellation email or notification!!! I am beyond frustrated that they wasted my time, gas, and work schedule due to their negligence to properly notify me. The girl at the front desk was very nonchalant and provided no care for THEIR negligence.

Called to ask about a $50 late payment I randomly recieved. The girl I talked to, (stone cold robot) told me I made this appointment a year ago... I didnt make any appointment . They apparently tried to give me a reminder call (no txt, no email) but my mailbox was full. She said it wasn't their fault my mailbox was full and told me I signed a bunch of stuff and I was obligated to pay. When I asked if there was someone else I could talk to, she hung up one me. When I tried to call back, she would pick up and hang up the phone. Totally unprofessional. I finally called a series of different numbers, and ultimately was told they would have to get approval from that same office if my bill was to b upe adjusted. I knew stonecold robot girl wouldn't approve anything, so I just paid. Verry effective scam. Totally worked out for them. Good job American healthcare system

Can't say enough good things about Stephan Brecke PA-C! He's easy to talk to, caring, listens to his patients, knowledgeable, informative and professional!! He takes the time it takes to make sure all your concerns are talked about, all of your questions are answered and that you have a clear path going forward! Appreciative I have him on my side!!