Inova Vascular - Manassas

Worst waiting time. On hold for the next agent for more than an hour. Finally when I thought my turn came, the system put me back in queue last. I am continuing to hold. Not sure what is the issue with this long wait. Inova needs to staff up appointment schedulers and route the call to the next available scheduler. Try some other Vein and Vascular imaging center like UVA, Medstar. Very bad patient experience, not that anybody in Inova cares.

I have never posted a negative review for a business before, but Dr. Hashemi has no regard for patients' schedules. I had 2 procedures scheduled weeks in advance, for which I took time off. For the first one (ultrasound for leg), he decided to go on vacation 2 days before. For the second one, he canceled 2 days out because he decided to take the day off. Being self-employed, this cost me a lot of money, and he only scheduled surgeries 2 days a month, so he could have informed me well in advance or worked with my schedule. He offered no flexibility in working with me, and I did not go back for treatment of my second leg. The office also informed me that my procedure was "covered" when I asked them to assist with informing me of out of pocket total, but never informed me that I would be out of pocket over $1000. They could have told me to check with my insurer, and in hind-sight, I should have done it myself.

Olivia McGarry is awesome. She is a nurse practitioner there. She seen my dad today and gave him the best patient services. She was very professional, answered every question we had, and explained everything in detail! We were in and out pretty fast. I highly recommend her! She definitely loves her job!