Patient
SHAME ON YOU. My mother required emergency surgery after a slip-and-fall accident that resulted in a broken hip. The procedure went well, and during her hospital stay the staff was friendly, attentive, and extremely helpful. For that, I was truly grateful. However, everything changed when it was time for her discharge. We were told there were only two rehabilitation options: Evergreen Health & Rehabilitation in Winchester or another facility in Warrenton. Living in Alexandria, I trusted the hospital's guidance in choosing the best and safest place for my mother's recovery. Based on their recommendation, we proceeded with Evergreen in Winchester. Evergreen was horrific. The environment felt more like a graveyard than a rehabilitation center. My mother endured 50 hours there before I arranged an urgent transfer to a facility that was actually capable of providing proper care. Warren Memorial should immediately remove Evergreen Health & Rehabilitation from its list of referral options. No patient or family should ever be placed in a facility with such poor conditions--especially when the hospital is fully aware of its reputation and performance. Please do not let this happen to another family.