Patient
I've been going to this doctor for about 3 years. The service is horrible. The people that answer the phone do not follow up and there is language and comprehension barrier as well. I called once and told them of my chest pains. They never called back. The nurse never calls back and neither does the doctor, but they always want money. I was starting to think they were racist. I've met Dr. Gupta once within the timeframe I was a patient. No manners are being shown when you call. I tried to show some loyalty by sticking with this staff for actually 3 years. The service and customer was so poor, I decided to used my hard earned insurance elsewhere where I am welcomed and comfortable.