Baylor Scott & White Texas Surgical Specialists - Waxahachie

I had my gallbladder removed at Surgicare Baylor Waxahachie and I want to share my experience so that other patients are fully informed. One day before my surgery I received a call saying that I had a balance due, even though I had completed all of the required forms correctly. On the day of the surgery, the atmosphere did not feel friendly and I did not receive clear explanations about what to expect. After the procedure, I was discharged without any nausea medication and the pain medication I was given was not appropriate for someone who had been fasting. A few hours later I began vomiting nonstop, including vomiting blood. I went to the Baylor Waxahachie ER, but after several hours without being seen, I had to leave. My condition worsened, and we had to call 911. The ambulance took me to Ennis Regional Medical Center. There, they provided IV fluids, nausea medication, and well-tolerated pain medication. They also performed a CT scan that showed trapped air near my lung and another pocket of air extremely close to my heart, which explained the severe pain and nausea. The difference in care between the two facilities was dramatic. This experience caused additional medical expenses and physical suffering that could have been avoided. I am sharing this so others can make informed decisions.

I cannot say enough great things about this facility. I and my hubby have used Dr. Roye on 3 separate occasions and he is professional and has a great beside manner. From checking in with Sara at the front desk to Jasmine his Assistant, they are awesome and care about you.

I have had a very disappointing experience with Baylor Scott & White Texas Surgical Specialists - Waxahachie. It was nearly impossible to reach the scheduling department, as every call went to voicemail and return calls took weeks. Even though I had my most recent images and reports from the last two mammograms, they were unwilling to schedule me for an appointment. The staff seemed more focused on following rigid protocols than on actually helping patients. When I spoke with a supervisor, I still received no assistance. I am now seeking another specialist who truly prioritizes patient care. Based on my experience, I cannot recommend Baylor Scott & White Texas Surgical Specialists - Waxahachie.

Dr. Roye is a very caring, professional physician. The office staff is very friendly and helpful!. I would recommend them to my friends and family.

My recent visit was a followup with the surgical specialists. The staff is always very professional, very friendly and helpful. It always seems very clean and bright which makes the visit that much more pleasant. Wait times are minimal too. I highly recommend Baylor Scott & White Surgical Specialists