CHRISTUS Heart & Vascular Institute

This is the 2nd time this year, (2025), I've been, the staff are very friendly & non judgemental. I did have a little bit of a wait, but I had a few things to deal with, (via my phone), so it went by pretty quick.

Nellie went above and beyond to insure my husband got a good echocardiogram. He is a disabled Vietnam veteran who cannot stand or walk. We didn't think he could transfer to the exam table, but her persistence, patience, and professionalism got him there. She deserves the highest commendation!

I feel compelled to share my experience with Dr. Ibrahim. He was kind and caring, honest and supportive as well as very knowledgeable. I left the office with a plan of action, feeling positive and hopeful. I highly recommend Dr. Ibrahim.

The clinic is good. Their lack of communication needs work. Dr. Lowery was coming down to Nacogdoches once a month, then they had Dr. Boylan coming down here. I didn't have a problem with either doctor. But when I called to see when Dr. Boylan would be down here next to make an appointment for knee surgery clearance, I was then told that he would NOT be coming back to Nacogdoches and they most likely would not have another doctor come this way and it would be best to find another doctor. Really? Being a new patient to a new doctor is not going to get me my clearance. It would have been nice to have some sort of communication about that. I didn't get a thing...no call, email snail mail, nothing. If I hadn't called to try to get an appointment, I would have been SOL come June when I was supposed to see him again. Now luckily, my old cardiologist before I went to this clinic will see me and give me the clearance I need. Also the Christus clinic told me if I wanted to continue, I'd have to go to the clinic in Longview. When you have to depend on someone else or the Medicare transportation to get to the appointment, going that far is not convenient.

Friendly staff and very clean establishment! Dr Israel was very pleasant and thorough with excellent bedside manners. I will recommend him to everyone from now on. 10 out of 5 stars!!!