LA Fitness

This location is by far my favorite. The staff are all wonderful, the gym is always clean and I feel super comfortable here. The girl at the front desk, Avery, is so helpful and friendly. If you need a new gym, I recommend this one 10/10.

I've been coming to this gym for over three years and it's always been a great experience. The staff is super friendly, the equipment works great, and the club is always clean. Definitely one of the best clubs around Sachse!

Another gym with disappointing policies and unprofessional conduct. I've reported this experience to my corporate and recommended reconsidering our corporate discount program. L.A fitness find a more understanding Manager...

Every time I come to work out, I'm greeted by Avery. She truly makes the experience more than just a place to exercise. Her customer service is top-tier and always makes me feel welcome. The facility is always clean and has an ample amount of equipment to hit every workout you need.

I wish I can give them 0 reviews but I couldn't I used to go to this gym since 2022 , the staff were so nice and my favourite was Ismael. Recently the new staff has been so rude and mean . I had incident with lady that works there that was just mean and rude and everytime I said something she said what . Today was worst , the male staff was so rude to me , forget the fact that he can not smile at the customers but when I walked in I gave him my phone number to check me since they can't figure out previously how to get my code to scan to enter the gym . Anyway he asked rudely for my phone number so I told him several times and he kept saying what then even the last two numbers I said 33 so many times and he kept saying 3 what. I told him how many times I have to say my phone number then he gave me attitude and got mean to me and said do not give me attitude , talk in a nicer way something like that but he said it in a mean tone like I am nothing . I was not giving him attitude I felt racism against me due to my thick accent . Then he told me in a mean way and horrible facial expression go like inside the gym , I wish I can show his facial expression . I was so mad to the point I could not even workout and I went to the front and I told him I will file complain . This never happened to me before . I know from previous work that we always have to be nice to customers but he wasn't he spoke to me in horrible way . When I told him I will file claim he said there are cameras that can see what happened and I told him I will cancel he said I will cancel it for you now then he got scared of the complain and apologized when it was too late . It is so sad that because of this rude staff I will have to cancel my membership of over three years and find a new gym because I can not see how after how bad he spoke to me . Please hire nicer staff .