HeartPlace Mansfield

While the doctors are awesome it is impossible to speak to anyone in the office or receive a return phone call. This is extremely frustrating to a patient! One of my doctors have sent request to them 3 times over a months period with no response. I've personally called and left messages 4 times over that same period with absolutely no response. I need to reschedule an appointment but i can't speak to anyone! Not good HeartPlace.

I had a procedure on Monday 11/17, it did not go well and I was admitted to hospital (suspecting error on their part), I'm currently still admitted and cannot get a doctor at Heartplace to come see me or give me the time of day to discuss options for discharge, its empty promises and drive by conversations without any follow through, I'm in hospital hell. AVOID at all cost and find doctor that cares about patients. I wish I could give 0 stars. Update - After 4 days in hospital, I had probably a total of 20 minutes of conversation with 2 DRs in this office, my primary and the one who did procedure NEVER followed up with me when she works in same building. I requested my care be transferred to different Cardiologist and they are working with me on discharge. DO NOT work with this practice.

Most efficient appointment process. Staff was smiling, My technician was soo friendly, caring and could easily tell she loves her job. I going to my appointments at HeartPlace Mansfield.

You can't even get a hold of someone to schedule an appointment. I called the first time and was placed on hold for 20 minutes and then their system disconnected. The second time, it was 10 minutes and the system disconnected. Then I tried several other departments just trying to get SOMEONE to answer a phone - no luck. Then I tried one final time and after 12 minutes on hold I hung up. I'll find a cardiologist office that can answer the phone and take an appointment. After reading the reviews, it's probably best I move on. Photo attached with my call log.

I have been trying for a month to get in to see a doctor here. I am on hold daily for 15-20 min, sometimes i can hear the phone being rolled again. I have also left mulit messages with no return call. I would still love to get into see Dr Patel but I am no longer willing to wait to see her. It should not be this difficult to get an appointment. HORRIBLE BUSINESS PRACTICES AND SOMEONE NEEDS TO TALKED TO AND/OR LET GO.