The Heart Institute of East Texas

Your receptionist Gia is extremely rude and unprofessional handing my license and insurance card to the wrong patient. The patient returned them to me. When confronted she said no ma'am you got them back, without apologizing. When I asked for her name she smiled. I will look for a different dr. Asap due to the unprofessionalism at this office. She also cancelled my appointment which was a follow up after a hospitalization which was of no concern to Gia. I was not called prior to my appointment asking for any information. I waited a week for this appointment and then was told I had to wait another week.

Mani prescribed me a med that didn't work and then basically told me I was lying. Won't be back

Had an appointment with Dr. Mani at 9:15am when there was only a few people there and I still wasn't seen until 11:25. After being back there for about 10 minutes explaining my health problems, I was told to go back into the waiting room for another 45 minutes, with the other frustrated patients. Finally I was called back for a stress test and only saw the doctor for approximately 1 minute as he just repeated what I had already heard about why the stress test is taken. After this horrible visit I was told that I had to wait for an email for my next visit that would not even take place at that location. This place is very unorganized. And if you're actually trying to solve your health problems, I would definitely not reccomend you go here. I gave 1 star only because it was very clean.

Amazing doctor Mani and staff, all ladies at desk were very nice.

The 2 ladies working at the front door to hospital were very friendly & helpful.