Village Medical - Humble

5-Star Review - Exceptional Service at Humble Family Clinic (Village Medical) By: Hima Sneed I want to extend my sincere appreciation to Cecilia, Bertha, and Ana at Humble Family Clinic (Village Medical) for providing outstanding customer service during my recent visit. From the moment I checked in to the moment I checked out, each of them demonstrated professionalism, kindness, and genuine care. Cecilia made the check-in process smooth and welcoming, greeting me with a friendly attitude and ensuring all my information was handled accurately and efficiently. Bertha provided excellent support throughout my visit, showing great patience and attentiveness. She answered my questions thoroughly and made sure I felt comfortable and informed every step of the way. Ana completed my checkout with the same level of warmth and professionalism, ensuring I understood my next steps and leaving me with a positive final impression of the clinic. Their teamwork and commitment to patient care truly stood out. It's rare to experience this level of consistency and excellence across an entire visit, and it deserves to be recognized. Thank you, Cecilia, Bertha, and Ana, for making my appointment such a positive experience. Your hard work and dedication do not go unnoticed. V/r, -- Hima Sneed

Medical): 5-Star Review - Exceptional Service at Humble Family Clinic (Village Medical) I am writing to express my sincere appreciation for the exceptional customer service provided by Cecilia, Bertha, and Ana at the Humble Family Clinic (Village Medical). The entire visit, from the moment I checked in to the completion of services and final checkout, was seamless and pleasant thanks to their professionalism and dedication. * Check-in: Bertha handled the initial check-in process with remarkable efficiency and a warm, welcoming demeanor, setting a positive tone for the appointment. * During Services: Cecilia, ensured that the administrative aspects during my service were handled smoothly and clearly. * Check-out: Ana completed the checkout process efficiently, ensuring I had all the necessary follow-up information and fully understood the next steps. It is clear that Cecilia, Bertha, and Ana work together as an excellent team, prioritizing the patient experience from start to finish. Their great customer service truly makes a difference. Thank you again to Cecilia, Bertha, and Ana for their dedication. Lashaimon Sneed

OMG. Im 74 yrs old and NEVER have I had such a complete, understandable. precise, very very kind PA or Dr, as far as that goes, appointment. Im so please!!! Now this gal, I will follow around Houston. She was talking to me, abt me, and seemed caring abt me. I finally felt rested sure, abt my health to the best of my ability of my own care. I truly feel healthy, happy, energetic, (at least to the best of my capabilities). Very very content!!

During my recent visit to the doctor's office, I had the pleasure of being assisted by two exceptional staff members Ms.Shemike and Ms.Cecilia whose professionalism and kindness made a lasting impression. From the moment I arrived, both ladies demonstrated genuine care and attentiveness, ensuring that I felt comfortable and well-informed throughout the entire process. Their courteous demeanor, clear communication, and willingness to go above and beyond helped ease any anxiety I had about the appointment. They treated me not just as a patient, but as a person--listening patiently, answering All My 51millions of questions lol I really appreciate them and to the whole Village Medical Team I truly appreciate them as well Thanks Patrice

Very pleasant staff. Wait time was reasonable. Overall facility is a little dated. The blinking sign in the parking lot still lists the doctors who were there 3 or 4 years ago before the facility was sold. If they would put a little money into updates, it would be 5 stars.