Cardiovascular Care - Baylor St. Luke's Medical Group - Houston, TX

I have literally had the worst experiences here and I'm usually very understanding. My very first visit I waited in the lobby for an hour and 15 minutes before I was called and they told me they didn't "realize" I was still waiting and somehow I was accidentally skipped over. I watched every person who came in after me get called to the back and they only waited minimum 15 minutes. Today I have an appointment, I work night shift, I live in Missouri City, I made a 56 minute drive to attend this appaointment, I arrive and receive a call from them TELLING me they need to reschedule my appointment due to them being understaffed. They transferred me over to the supervisor "J" who advised they take things day by day and were waiting to be fully staffed. As of now I am on hold and I've been on hold for 20 minutes. Finally the supervisor came back to the phone and told me the Dr said she will try to squeeze me in but just know that could be a 3 hour wait. I'm not understanding how you're "squeezing" me in if I have an appointment? If I'm sick and something is truly going on with my heart etc this is NOT the medical team I want looking after me. I wouldn't recommend anyone here, I WILL never return and the ONLY reason they were given a star is because I HAD to to make this post.

Dr. Christina Paruthi and the team at Cardiovascular Care - Baylor St. Luke's are the best. Not only do I get in to my visit with no problem or wait, but the attention to detail and the friendliness of the reception, and medical assistant makes you feel right at where you feel you should be. I believe that everyone there has great energy and they make it really easy to have positive thoughts. Dr. Paruthi leads by example not only for her team but for her patients, she takes notes and shares at the end of your visit, and she inspires and motivates you to keep doing better. She makes you feel great about your progress, while she is not only the cheerleader, she is the coach calling the plays that help save your life. If you are needing a Cardiologist and a team to put you in the fast road to a happy and healthy heart Dr. Paruthie and her team are definitely worth looking into.

Great experience all around. Nice clean facility. All employees I came across were very nice and the gentleman that did my procedure was great. He explained everything before, during and after. I definitely recommended this facility.

I am pleased with doctor Christina Paruthi there are no complaints at all.

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