Patient
I was recently admitted into the ER due to serious heart complications and had to stay in the hospital's cardiac unit for several days. During this time, I had the privilege of being under the care of Dr. Luis Eugia, Radiologist/Electrophysiologist. From the very beginning, Dr. Eugia was nothing but professional, patient, and thorough. He explained in detail the type of procedure I needed and reassured me that this was not something done overnight, but rather something that needed careful planning. He scheduled me for the procedure two weeks later and prepared me with clear explanations every step of the way. What stood out the most was how he took his time to ensure I understood everything, he even drew a picture to help me visualize my heart's condition and the procedure that was required. His ability to translate complex medical information into something I could understand gave me knowledge and peace of mind in a very overwhelming and frightening situation.The day of my procedure, which lasted eight hours, the entire staff--from nurses to support team--was absolutely incredible. They were attentive, kind, and compassionate, making me feel comfortable and at ease throughout a very difficult experience. I noticed that some reviews online mentioned Dr. Eugia being "rude," but my personal experience could not have been more different. He was professional, caring, and committed to my health. I can honestly say that without his expertise and the support of the outstanding nursing team, I would not have felt as confident or safe during this process. Hands down, I would recommend Dr. Luis Eugia and his team without hesitation. They are truly top of the line, and I am beyond thankful for their care. 10/10 Highly recommended!