Patient
Very long wait times, 2-5 hours are typical. High turnover in office makes working with Dr Dim difficult and begs the question why? 7 weeks have passed since i completed my medical release forms to provide my records to surgeon for PFA procedure and medical records still not sent to surgeon even after i have called over 10 times to follow up and move this activity forward with no progress or confirmation to date that my records have been provided to Surgem as i requested on medical release forms. appears to have incompetent staff or over burdened to detriment of service to clients.