Patient
I been with this doctor for years and every is okay until thus visit. I called to make an appointment they told me the time and day for appointment. My sisiter call 2 days before the appointment and the front desk lady confirm the appointment with my sister. However, when I get to the clinic with my mom. The lady with blonde hair (front desk) she told me I don't have any appointment. She literally ignored me. She doesn't even ask what I'm here for, or if I need to reschedule. She doesn't really care about me and my mom. My mom needs to see the doctor and all she did is ignore me. She said if I don't have an appointment I can go home. I went on Monday the 8th. Who ever work at front desk on that day is so rude to me and my mom. This place they don't train front desk that well. You can lose clients with this attitude. I think the doctor don't know about her actions. No matter what position you work. If you work in medical field you need to be mindful and thoughtful for others. I think they make a mistake with my mom's appointment. They just have to said sorry and help me reschedule. However, instead of asking and helping she ignored me. It that how a front dest in the doctor clinic should behave? I don't recommend going here because of the front desk attitude.