Patient
I am very disappointed by my recent experience with this office. After waiting over four months for an appointment with Dr. Coutin, I received a call the day before informing me that the doctor had just that day decided not to accept any new patients. There was no apology or effort to assist in finding an alternative provider--simply a statement that I would need to contact my PCP and find a new doctor. This was an extremely disappointing and unprofessional way to handle the situation, especially after such a long wait.