Patient
From my first contact with St. Vincent 8 months ago until now I have nothing but high praise from the appointment scheduler, Dora to the Hospitalists, Interventionists and their teams, Nurses, CNA's right down to the cleaning ladies during my stay. As for my Doctor; Dr. Beckerman, he is amazing! He is informed before he walks in the room, listens carefully, answers all your questions, is compassionate, caring and makes sure you understand everything you discussed. He never makes you feel rushed or that any question is too trivial. He is surrounded by an unbelievable team. You can call his office anytime and you may be put on a brief hold but one of his highly professionally trained RN's will answer. Doesn't matter what questions you may have for them, they take the time to get as much information about you and your situation as they can and then they are spot on with their answers or recommendations immediately. If they need to run anything past the doctor they will sometimes do it while they still have you on the line. If they can't, they will call you back the same day with the answer. I have never seen such a proficiently ran office. They make you feel like they care and you matter! It's a complete 180 from the facility I was trusting with my care in another State. I finally got fed up with their disorganization, lack of communication, incompetent care and lack of respect! It felt like I lived in their Emergency Room. Back and forth about once a week. We had taken our Mother to St. Vincent years early for open heart surgery when she was in her 80's. She recovered beautifully and faster than we expected. I discussed it with my husband and he agreed I wasn't getting the care I needed at the other facility and that I should go to St. Vincent. It takes 5-6 hours for us to drive to Beaverton but it is worth every mile. We live very remotely off the grid and have AirLink. I wish I had called them the day I was having my first Heart Attack and had them fly me to St. Vincent. I honestly don't think I would have had the second one if I had!! I trust this facility with my life and Dr Beckerman and his amazing team make me feel reassured and safe! That's Priceless!!!