Asante Ashland Community Hospital

Was accosted at the door (the patient line) by a man who tried to tell me I couldn't talk to someone in billing. When I stated that I would like to talk to someone at the desk instead of him as I didn't feel as though my personal information was secure with him just prattling at me and there was a specific bill I wanted to address under presumptive care... he started carrying on loudly that they don't deal with financial aid cases and that the lady who was doing that at their location wasn't supposed to be. I said, that's nice, I'd like to talk to the woman at the desk. He was loud, rude and aggressive. I walked to the desk and asked if I could speak to someone in billing. The woman at the desk said sure, no problem... the male interrupted and again started carrying on about financial aid not being something they do... I looked at him and said "wow" turned back to the polite woman at the front desk and said which door was that? Lisa in billing was kind, patient and helped me sort out the issue. I will say that it doesn't surprise me that Ashland community hospital is constantly on the brink of going out of business. Frankly, there was no reason for the piggy little man to speak to me at all, let alone behave like an absolute nube. It felt vulnerable, with no consideration of my privacy as a patient, and no regard for my financial privacy. Asante, do better, train your staff or something. To the rude little man in the teal shirt, maybe you don't need to be in a forward facing position, maybe better suited for the mail room.

It sucked to fall off my e-bike but I was in such good hands at the ER! Debra my nurse was incredibly caring and my doctor was thorough and listened well. Even though the whole unit was full I never felt shunted aside. From the CT scan to the stitches in my lip everyone was kind and professional!

This is the worst hospital I've been to in my entire life and I've lived all over Oregon. I went in dying in pain with herniated discs in my back and having the flu. The male nurse named Andrew S was extremely unprofessional. He would rub my legs every time he left the room and ask me strange questions. Doctor Joseph Freedman had no care what was going on with me and even thought I was making everything up. He would rudely interrupt me and talk over me. I even told him I was blacking out from the pain and he straight up left the room and never came back. 20min goes by as I'm suffering this real nasty women comes in (Nurse Kelli H) and is yelling and talking to me as if I'm a drug addict that just wants medication because I tell them that ibuprofen and a lidocaine patch isn't going to help that I literally have that at home. She said that was pretty much all they can do that that's what the streets are for. This hospital refused another patient before me that said her son beat her and she needed help. This place should be shut down. Go to Providence, DO NOT GO HERE!

The doctors, nurses, assistance & staff did a great job treating my many wounds from a fall and making me as comfortable as possible. They were professional, kind and thorough. I was in room 252. In addition to doctors Hiesterman, Baron & RN's Hull, Davis & Jordan, Jon; assistants Heaven and Ashly and others

They're AMAZING here. So much better than the Medford Asante ER...they treat you like an actual person in Ashland. And take great care of you. They've saved me and many people I know more than once. They're amazing