Oklahoma Heart Institute - South Pointe

While Dr. Auerbach is an amazing physician and this review is no reflection on his care, I had a very disappointing experience with the scheduling staff. A staff member called to reschedule my appointment, and when I asked about Monday availability, she simply said 'no.' Before I could finish my sentence--explaining that I wouldn't be able to see him that week--she abruptly said 'Goodbye' and hung up on me. While I understand everyone needs employment, this individual's lack of basic customer service skills is a disservice to the Institute. I hope management identifies this staffer and moves them to a non-patient-facing role.

My experience was absolutely perfect. It was great couldn't ask her anything more and Joan Coat was awesome. She's Really knows what she's doing. I bet you she knows As much as most doctors do. In regard to previous visits with doctors and with Joan in Oklahoma Heart Institute my experience was always perfect.

I have the highest praise for Dr. Edward Martin, his entire team, and the testing staff at the Oklahoma Heart Institute. Every visit is a positive experience; I never feel rushed, and I deeply appreciate that Dr. Martin consistently takes the time to listen thoroughly to my concerns. I consider myself very fortunate to be under the diligent and compassionate care of such an exceptional medical team. Sharon H.

I had a good visit with Lisa Johnston. She was attentive, Professional and gave me her full attention. She asked questions, taught me about my issues and we decided followup care.

My Doctor was not available so I met another. She was awesome.. Answered every question and spent time going over concerns... Never felt rushed and best of all was respectful of my time...