ProMedica Physicians

UPDATE to my review. As you can see ProMedica left a response to my review which includes a phone number for me to respond to. I have attempted to reach someone at that number on 6 occasions over two weeks, I left a message each and every time that included my name and phone number, but, there has been no return call from ProMedica. Their patient relations department must have gone to the same school as their Cardiologist and Staffers. They have no concerns for me and my heath since the death of my long time Cardiologist, it appears to me money is the only motivation. Now here's my original review. I was a patient of NWOCC then ProMedica for 25 plus years. I showed up Jan, 2025 for my annual exam with my Cardiologist of 25 plus years, but he never came in to see me. The NP then ordered some testing and rescheduled an appointment with my Cardiologist. At my third appointment they notified me that my Cardiologist died prior to any of my appointments. As I sat there somewhat stunned, a replacement Cardiologist came in and told me that I needed a procedure ASAP. As I was trying to absorb my Cardiologist of 25 plus years being dead and them now wanting to perform a procedure on me, I started asking some questions only to have the new Cardiologist tell me that my concerns didn't matter. What!!! My Cardiologist of 25 plus years had told me yearly that there were no issues to be concerned with but now the new guy wants me on the table ASAP. After getting a second opinion, I found out it was not necessary to perform any procedures ASAP. As if all this was not enough, after calling ProMedica at least 20-30 times trying to get someone on the phone who could answer my questions and asking them to have my bill corrected for all the mistakes, they stood fast and demanded their money for a Cardiologist visit that never happened, and a diagnosis and recommended procedure that was questionable at best. Is it solely about the money? After 6 months of me trying to reason with them it came down to them saying "pay the money." Money for this debacle or they would turn it over to collection and destroy my credit rating." Way to go ProMedica, they're absolutely NOT there when you need them to be, except for demanding the money .

The office is a revolving door of interns. You never see the same person twice. And no matter what, the answer is always"come in for an office visit to the discuss it." These people prey on taxpayers. A million unnecessary office visits and procedures. In my case, I need an order for some blood work. But the doctor demanded I come to "discuss" it. I am living paycheck to paycheck and I can't afford a $125 copay so he can walk in, listen to my heart for 3 seconds, and walk out.

The situation today was frustrating. I was not informed about the insurance requirements. Upon arrival, I was informed that payment would be required in cash. I was compelled to take a day off from work. The drive to the location is 25 minutes. The return trip will also take 25 minutes.

when I 1st started with a cardiologist here at promedica, I saw Doc Grande which I liked him really well, he explained things on a professional level and he was kind, but then I was handed over to Doc Prabhaker which I'm glad I was I really like him, very nice person, very thorough with my medical history even discussed some things that I didn't even know. I really trust Doc Prabhaker. But now, all I see is PA's. I want to go back to seeing him, heck my appts are 6 months apart, so why not!?

They are very good and dependable!! Taken great care of me for a whole lot of years