Patient
This office is highly unprofessional, they don't answer the phone and they don't call back! We've been trying to get my mom blood pressure medication refilled for two weeks now. We once got a hold of a staff member and explained what we needed, and we didn't get a refill! A week after we got a hold of the Dr himself and explained that the refill is needed because she's been without her medication for a week now, and yet didn't get refill. On Friday I got a phone call from the office saying that they sent the refill authorization, but when I called the pharmacy, they said that they didn't get anything from them. Ever since, I've been trying to get a hold of someone from the clinic to try resolve this situation , I left multiple messages and still no response. My mom's eyes are red because of the high blood pressure, which can have negative complications on her vision, but they don't seem to care!!! I highly un recommend this clinic.