Patient
The Drs are great but my complaint is this... apparently my time isn't worth anything. If you are late for an appointment there then you have to reschedule, and or possibly get charged but it's ok for the drs to be anywhere from 15-60 minutes late before they see you. It's unacceptable and it's uncalled for. They are overbooked so while they are getting wealthy from these overbooks, I am the one that pays with the wait time. I think if they are more than 15 minutes late before they come and see their patient then they should reimburse the co pay or even the visit. Emergencies are an exception and you allow for that. And I guarantee that unnecessary wait time would be resolved. My time is important at least to me, I am busy just like everyone else.