Patient
I had a video appointment with my doctor to go over my scan results. I understand doctors do run behind schedule as the end of the day nears, and I expected the doctor to be a little late to join. But after 20 minutes with no contact about the doc being behind (via text, phonecall, MyChart, etc) I called the doctor's office to make sure I was still meeting with her since I was still the only one in the appointment "room." Once it was the two of us, she answered my questions and was OK with and encouraging me to continue treatments I was starting instead of going the surgical route (which I do not want to do).