Patient
Hands down my choice for care in this area (unless it is something they cannot handle) - most especially vs the downtown Mercy Health Hospital. We generally get seen quickly (except if it is super busy). Staff has always been pretty efficient and also really nice. We have got some testing done here as well, and that has gone well generally (though results may not be as thorough as some other places are, like those connected with Cleveland Clinic, but that may very well be due to differences in equipment and overall budgets (Cleveland Clinic is HUGE comparatively) For overall Intermediate Care though, this is ALWAYS where our family goes. This facility also saved my life after getting a severe internal infection due to a surgery that went wrong at the main downtown hospital. They caught the issue and, even after my doctor told them to just have me go home, the Doctor on staff at the time said he felt something was very wrong and wasn't comfortable with that, and then urged for me to be transported to the Main Hospital. That single intervention is the only reason I am here today to even write a review. That singular doctor is the reason my family still has me in their lives. Apparently, my organs were in the early stages of shutting down entirely. If he had not caught that, it would have likely resulted in no more me. They are not perfect, but then all the places in this area are understaffed and underbudgeted, but those working here do a lot with the little they have to work with. And in all the years since that experience, we have always had positive experiences going here when needed.