Patient
I'll start off I don't go to the doctor's very often so I have no idea who the My primary is. I called the day to set up an appointment and I'm talking to the lady and I tell her look I don't come here maybe once a year if that I don't know who my primary is she gets cocky with me "oh we got about 1100 doctors you definitely need to keep track of that" I ask "well can't you just look me up by my name and social?" "no I can't do that All right lady bye" so yeah I'm upset and still need to set up an appointment.... Very very rude and not helpful in not way.