Patient
Technician used sandpaper on my lightly sunburnt, thin and aging skin then rubbed freshly sandpapered skin with isopropyl alcohol before attaching a heart monitor that was then discovered to be defective. Technician had to peel it off of freshly sandpapered and alcohol rubbed skin. That was after an excessively long wait in the waiting room while they told me they had to get permission from my insurance for the heart monitor install that I had been scheduled to receive three weeks prior.