Patient
Dear Dr. Muchiteni, I am writing to express my sincere gratitude for the excellent care you provided during my mother's recent virtual consultation. We truly appreciated the time you took to thoroughly discuss her hospital discharge paperwork and symptoms. Your clear explanations regarding the cause of her illness and the proposed treatment plan were incredibly helpful. We particularly valued your patience and the unhurried manner in which you addressed all our questions. Your genuine concern for my mother's well-being was evident throughout the call, and we are very grateful for your professionalism and compassionate approach. Thank you again for your outstanding care. Sincerely, Diana Roberts