Patient
They're billing dept is the worst. After 13 years here, loved the owner, they dumped me. I told them several times from the beginning that I needed to know about extra charges on tests, must have told them for 10 years. Guess they forgot, but they didn't tell me for the last test. Even though they knew my financial status. Their loss. Doctors keep leaving the practice, must be a reason. I was switching anyway bc of that.