Peconic Bay Medical Group at Shirley

I'm honestly not sure why Northwell Health has such low reviews, because my experience has been nothing short of wonderful from start to finish. The front desk staff are consistently kind, efficient, and knowledgeable -- and if they don't have an answer, they go out of their way to find it. Even staff who aren't directly helping you will greet you warmly and make you feel welcome. Dr. Duffy, in particular, is absolutely outstanding -- truly a five-star doctor. She's attentive, caring, and fun to talk to. She listens, gives thoughtful advice, and makes each appointment feel collaborative and comfortable. I moved here from out of state and was worried about transferring all my medical history and medications, but Dr. Duffy made the process seamless. The transition from California to Texas was tough, but from Texas to New York it was easy and stress-free thanks to her help. Their referral system is another major plus. After a visit, you can hand your referral slip to the front desk, and a specialist will schedule your appointment for you and provide all the details -- it couldn't be simpler. Of course, you can still schedule things yourself if you prefer, but the extra support is such a bonus. The staff overall is exceptional -- especially the lady at checkout (I believe her is named Kiara, that definitely could be wrong, I apologize if it is -- she's always so sweet and helpful). Even the waiting room has a friendly, positive vibe, and the facility itself is clean, welcoming, and feels brand new. If you're looking for a primary care provider in the Shirley area, I highly recommend Northwell Health. They accept my Blue Cross Blue Shield insurance, and I truly couldn't ask for a better healthcare experience. Right next to the Applebee's on William Floyd Parkway.

You people only deserve one star. This is the last time I will come to this office ever again. I have to go in there one more time to get clear for surgery, but after that, I refuse to go here they're very slow very slow. My son was getting aggravated. We were sitting there for like an hour and we had an appointment. Worst office ever.

From the moment I entered the waiting room I immediately noticed the cleanliness of this facility. The front desk was very friendly and Joan was helpful in getting my CT prescription to me. My wait time to see the doctor was 5 minutes. Amanda took my vitals, my medical history and my lab work (which was painless) Amanda is very soft spoken, calming, and we'll informed. Dr. Duffy was great, very approachable, and addressed all of my concerns. I felt very confident in her hands, so I have decided to change my primary care physician to Dr. Duffy.

Fabulous walk in experience. Front desk was very polite and personable. Amanda was just so kind . Did not wait long to be seen. PA Roland was awesome! He listened to my concerns and gave me insight how to deal with my sinus issues early before they get out of hand. The office is incredibly clean very modern up to date. Finally found a place with that hometown feel. I'm definitely going back for all my health care needs.

Came in with a cough, runny nose, dry eyes, and body ache. I was seen by Dr Duffy. She came in unprepared and didn't look at my record on the online system. She prescribed a yellow pill and she informed me that it works on some patients. Not sure why a Dr gives out medication to patients that has 50% chance of working. I took a full day of dosage and did nothing for me. Next day I called the office early AM and asked for a different medication. Late PM, I called the pharmacy and was informed the Dr didn't call new medication in. So I called the office and asked that my health got worsened and I was informed that Dr Duffy is not in the office and will return tomorrow and she definitely will get back to me. Three days later, no words from the office or Dr Duffy. For a medical organization like this, I was totally disappointed that there is no backup Dr to take on writing me another script. Very unprofessional treatment of patients and wouldn't recommend this place to anyone I know.