UR Medicine Cardiac Care - Irondequoit

Okay so I am socially awkward. Public apologies to the new intern with the gorgeous henna. I'm seriously affected by isolation due to chronic illness and I didn't even realize that I was being weird and off-putting til I saw her expression. I immediately apologized. I'm really mesmerized by art. I'm so so sorry for making her feel uncomfortable. The staff at this location are really kind. I'm a weird dude with few social skills.

I'd give them 5 stars if not for one issue. First and foremost, Dr. Kevin McGrody is fantastic. The support people are fantastic. The receptionists are fantastic, with the exception of one. She's probably a nice enough person, but she acts more like a judge who's about to hit you with a contempt of court. My experience with her is that she doesn't listen and allow you to explain yourself, which leads to an unnecessary disagreement. I'm a pretty easygoing guy, but the way she reacted to and treated my mother, sister and me left me a bit stunned. None if this will or should prevent you from receiving high quality medical care at this location, but I feel it is my responsibility to say something. Treating people with respect and listening to what they're saying should be a priority, whether you're at your job or walking into a establishment as a customer. It shouldn't matter.

From a family member: "Had blood drawn Saturday morning by Wendy. She took me in immediately. She's very courteous, pleasant and quite the pro. My blood draws can be challenging. She was successful the first time and I didn't feel a thing."

Had an appointment this morning. Have to say Dr. Seth Jacobson is GREAT Thank you, Michelle

Dr. Krishnamoorthy is PHENOMENAL.