Patient
Dr. Moises is pleasant, but a little long winded. My children have been coming to see her ever since we moved to Queens Village 7 years ago. The office could use an update. They don't have a modern computer system. The issue I have is with the receptionists. They are often unprofessional. Everytime I call to make an appointment, I get the run around. I get told "we have to check the insurance and we'll get back to you". Get back to me when? I'm not a new patient. Nothing has changed. I never know when my children will be seen. I asked for a time, day, I got "Oh God" as a response from the receptionist. She just kept saying " I gotta check" That doesn't answer my question. I don't know her name but she had a Haitian accent and horrible customer service. It's a shame because Dr. Moises is very nice.