Capital Region Gastroenterology

I moved up to Albany and I was looking for a new doctor. the gastro landscape is quite different than the other states I have lived in. I was referred to, and subsequently, after a 6 month wait, I was able to see Dr. Arbind Kumar, which I proceeded to provide my history and explained that I was diagnosed with UC and Crohns (full digestive track) several years back, and had been under treatment and successfully managing the disease. He was dismissive of my medical history, though after reading my previous file I brought from my previous doctor's, He ordered a lower gi and not an upper (which he said the previous diagnosis was probably wrong and unnecessary). Fine, I got the initial scan and after following up 2 weeks later, his office was able to schedule me for an appt 3 weeks later. At this point, after all of the posturing and delays, I have been without treatment for almost 6 months in total and I was feeling it. I got into the appointment, and the doctor looked at me and flatly said that I did not have any evidence of Crohn's are you see in my system. he made this observation without looking at any of the of the test results or information found within the file, and when I asked to see the results he failed to provide me a copy of them and after multiple attempts still refuse to provide a copy of the results. enough said I felt this was quite skeptical and his dismissive behavior is not only dangerous it is bordering on malpractice.

Initial appointment I met with nurse practitioner, I explained my concern and symptoms. I asked to get a colonoscopy she said no thats unnecessary and she wrote it off as IBS. Moving forward due to my abdominal pain worsening, I decided to go to Albany Med ER department, with a CT scan multiple diverticulitis sightings were seen but still unsure if that was it, I was not prescribed antibiotics I was told to follow up with my ENT. I spoke with Dr. Connors secretary, she told me to have Albany med fax over the CT scan which I did immediately. I called multiple times. Got nothing but voice messages to schedule an appointment with them. I left multiple voice messages. No return calls until I got aggressive with the voice messages. I was scheduled four months out with uncertainty what exactly is going on and what the sightings are because the doctor said the CT scan was inconclusive. What a great piece of mind, what these people give me every time you call them.You will never get a secretary, it's very surprising to not get the voice messaging system. That is scary. It tells me this practice doesn't care about their clients. They care about the money.

I had a colonoscopy done on June 14,2024 at this brand new facility. I am so impressed with the initial reception, work of all nurses and the ability of Dr Kumar. If you need a colonoscopy done, I highly recommend this place. Nursing staff is fully competent and positively engaged with me. After the procedure Dr Kumar talked to me and he was very kind.

I absolutely love this practice. Dr. Kumar is so knowledgeable and yet very down to earth. He makes you feel comfortable from the minute he walks in. He explains everything thoroughly in a way you can understand. His nurse, who has been with him for 20+ years, is just as exceptional! My husband and I both see Dr. Kumar. I would highly recommend this practice!

Everybody's super friendly and attentive. No issue whatsoever.