Northwell Health Physician Partners Cardiology at Garden City

Let me begin that I have been seeing my GP here for years and she is great - we have a wonderful professional relationship. This review is about the receptionists, especially over the phone. These people are paid to help, yet I always encounter impatience and impolite tones. I feel I am being rushed and an inconvenience to them when I call to get a message to my doctor. Most recently, a woman tried "helping" me by telling me to go to another doctor when I just wanted to deliver a message to mine. I can't believe this is allowed. They need training. Because being rude to patients is awful and should not be allowed or tolerated.

Don't know what the negative reviews are about but please keep it professional people rely on good reviews to succeed in business. Here is a review Wait times are low Doctors are friendly Front desk is very polite Office is clean Rooms are nice and seem up to date I travel 12 miles just to come to this office. Thanks you for accepting me as a patient and treating me like a person.

Confirmed my appt yesterday at 4:46pm with correct name, date of birth address and insurance. Came for my appt today only to be told the Dr. Riccobono is out on Jury Duty and all her patients had been called already to rescheduled. I waited 2 months for this appt and I was fasting all day

I have no issue with the Doctor, the office staff has an extreme lack of professionalism, patience and a clear understanding of what they should do to assist not only the doctors but the patients as well. If you were to continue reading the reading the other reviews you'll find the same complaint over and over again. I'm sure nothing will be done to change the poor attitude unless it starts to affect the bottom line. On to a new cardiologist.

These people are a bunch of con-artists. The doctors are fine, but for three years running now, I've been paying my bills in full at the time of the visit, and then MYSTERIOUSLY, I get a bill in late December for $100+ that they somehow overlooked. If they don't fix this, I'll never go there again and may look into my legal options.