AdvantageCare Physicians - Forest Hills Medical Office

Honestly, very terrible service. I went there for A pregnancy appointment and it was horrible. I came in 10 minutes early. I wasn't seeing until an hour later. They literally seemed like they do not know what's going on nor do they communicate amongst one another as staff members. This is my first pregnancy so of course I'm a bit nervous when I call to try to make an appointment or ask questions I can never get an answer from the office nor the doctor even if I send a message through the portal I never get anything back. I would definitely not advise this office. Also, the receptionist are very rude. You walk in and it's just full of attitude if you don't like your job leave. On top of that, the bathroom is disgusting whether it be the patients that come in or not. The bathroom should not look like that. They also overbooked patients and when you come in, you're there for unexpected time but they're calling everyone else ahead of you while your time has already passed. this is honestly one of the most unprofessional medical officers I've ever been to and it's like they just don't care. Honestly, they're very lucky. Nobody has reported them to the Better Business Bureau as of yet because God forbid something was wrong with somebody during their pregnancy and they're trying to get an emergency appointment but because they're so irresponsible, you can't even get a callback until five days later.

I went there for a biopsy and was extremely nervous, as I'm terrified of needles. The clinic had some negative reviews and looked a bit outdated, which only increased my anxiety. But to my surprise, I had the best experience possible given the circumstances. The entire staff was professional, helpful, and incredibly caring. They took the time to reassure me, explain the procedure step by step, and constantly checked in to make sure I was okay. The doctor had excellent bedside manner, so gentle and attentive. Despite having a triple breast biopsy, I didn't even need ice or painkillers afterward.

I visited this site on May 1st for an ear issue as my primary care doctor was out on leave. Today I was informed by my primary care doctor that the physician at this location billed me for a physical. A physical was never done at the time of my visit not even blood work. I am in shock and disgusted that they would bill as if they did a physical. I now have to wait a year before doing a physical with my doctor and will never return to this location. If you visit this location beware and check what you were billed for by the providers.

DO NOT BOTHER!!! The doctors are so dismissive, no bed side manner, the staff can be very rude at times but the doctors don't really seem like they wanna care for you, they don't take what you say seriously or your complaints into consideration. Terrible service.

Dr Chuy and Ingrid and the rest of his staff are so kind and gentle and so concerned that it's always a pleasure they work very hard at what they do I want to thank them and Advantage care for having a great tears