Dr. Susan Polizzi

Just like the other reviewer here, I waited nearly three months for an appointment with Dr. Polizzi just to have my appointment cancelled by staff with less than 24 hours notice. I was told that Dr. Polizzi is not taking new patients, and I was not given an opportunity to reschedule, nor did I get a response to a request to help me find another doctor. I refuse to believe that Dr. Polizzi herself decided with again, LESS than 24 hours notice, that she was too busy for an appointment that I had booked over two months ago. It is incredibly difficult to find treatment for the conditions that Dr. Polizzi treats. I heard great things about her as a doctor and was so excited that someone might actually, finally be able to help me. To be blown off and spoken to extremely disrespectfully by the office staff was heartbreaking. As the other reviewer noted, many patients who would be trying to see her are fully disabled or have very limited functional capacity. The latter applies to me. I am now back to square one for finding treatment, when I could have gotten on other doctors' waitlists months ago had I known this would be the outcome. Honestly, I really hope Dr. Polizzi sees these reviews and considers a staffing change. You can't treat people like this, let alone people who have to reorganize their whole lives to get themselves to a doctor's appointment. To the staff, shame on you.

I'm sure Dr Polizzi is lovely, but I have never met her. On October 30th I scheduled an appointment to see the Dr on December 15th. A few days before the appointment the pffice called to cancel and rescheduled me for January 26th. At this point, cool, I get it, holidays, people getting covid etc. Yesterday I got a call from the office to cancel my appointment again, this time telling me that she wasn't taking new patients. When I tried to call the office manager, they weren't available but I was also told that she had stopped treating my condition early in 2023. So they let me make an appointment for a condition she doesn't treat, cancelled and rescheduled it, and then cancelled again. I am very lucky to not be super disabled by this, but I can't imagine what it would feel like to be treated like this if I was suffering from my condition in a chronic disabling way. This was disorganization to the point of cruetly. I don't even want to go here at this point, but now I have to wait god knows how long for another specialist. They wasted 3 months of my time. Not ok.

Dr Polizzi is an amazing person she has great bedside manners and is a great listener she has been my Dr after post covid i would recommend highly recommend her

My dad's cardiologist she is very caring,compassionate and concern excellent doctor

Brilliant doctor, I feel privileged I get to work with her!