Patient
I had a terrible experience with PA BECKFORD LESLIE DEAN License Number 002147. I've been coming to this practice for years and have never experienced such poor patient care. I came in with what I knew to be an ear infection. The doctor immediately told me I did not have one without thoroughly examining my ear. He advised me to put baby oil in my ear and ear drops, which was shocking and unhelpful medical advice. He advised that the front desk would give me a prescription which is unlawful, front desk receptionist do not write prescription. I explained that for over 20 years, ear drops have never worked for me and that I always end up needing antibiotics. I know my body and have dealt with ear infections since childhood. Despite this, my concerns were dismissed. I went to my other primary care doctor immediately after, and they confirmed I did have an ear infection and prescribed antibiotics right away. Being told to see an ENT felt unnecessary, as I have never needed one before--my PCP has always been able to treat ear infections appropriately. This experience felt dismissive and like a waste of time and money. Very disappointed.