Dr. William T. Mansfield, MD

Made appointment many months in advance. Pre-registered and arrived 15 minutes before appointment as requested. Waited 50 minutes total and asked front desk when I would be seen. Response was that the doctor was running late. I asked clerk to to walk back to offices and find out when I would be seen. Response was another 30 minute wait. Staff does NOT communicate with waiting patients until forced to do so. I understand that urgent problems require priority but that only reinforces the need for communication. Several other waiting patients had the same experience and returned to front desk for specifics.

I needed a Cardiologist and I was referred to Dr. Mansfield's office. He changed my medications and after two weeks noted that I am showing allergic reaction to one of the medications he prescribed and left message for him and their message said that he will return my call within six hours. The next day I did not receive any calls and I called and left another message, and up to this day I have not received any calls from his office. I called my insurance Co. and they mentioned that Dr. Mansfield is not an specialist and after that my copay became a question. I paid the copay for an specialist and his office told my insurance Co. that I paid the lower copay and I have my receipt to prove it. His is not dependable and his office is not honest.