Riverview Medical Associates, P. A.

This office is the worst! Do yourself a favor - find other drs and an office that cares!! I've given them multiple chances for 30 years!! They have gotten worse over the years! When you're in need of immediate help they either take days to get back to you or turn you away! I have never felt any compassion from this group! Good riddance!

Intelligent, experienced physician with an excellent bedside manner. You're in the best care with a physician like Dr. Thaddeus Grabowy!

In February of this year, my husband went in for his annual physical. Shortly afterward, we received a bill from LabCorp totaling over $2,400. This was both surprising and concerning, as his insurance policy fully covers one annual physical exam. After speaking with our insurance provider, we were informed that Riverview incorrectly submitted the claim under "weight loss" rather than as a routine physical. We were also told that if Riverview simply refiled the claim correctly, the bill would be fully covered. Since then, my husband and his insurance company have made multiple attempts to contact your office--leaving numerous voicemails and calling repeatedly--but have yet to receive any response. Phone calls go unanswered, and no one has returned any of the messages left. In addition, my husband has visited your office several times in person, each time requesting to speak with someone in billing. The front desk staff have made copies of the invoice and acknowledged the billing error, assuring us that someone from billing would follow up that same day. Unfortunately, no one has ever reached out. Most recently, we received a collection notice from LabCorp. They have kindly granted us an extension, but have made it clear that the billing issue must be corrected by Riverview in order to resolve the matter. We are extremely frustrated and at a loss for what to do next. This billing error is not ours, and yet we are being held financially responsible for it. We cannot afford to pay $2,400 due to a mistake made by your office, nor will we accept damage to our credit over an error that should be straightforward to fix.

I have been going there for 5 years and had dr boak listed as my primary care physician. I have never met him, never saw him and never able to get an appointment with him. I always had to see one of his nurses. I had made an appointment with Rachael his nurse and then decided to cancel. The appointment was not taken off their schedule probably so they could charge me as a no show. I'm not going back.

Went to this hospital for a CTA scan and a horrible experience. I regularly get IV infusions at another hospital and never had any problems with an IV being run into my veins, 4 nurses poked me with 3 needles and they all led to not being able to run the contrast and ended with pain and bruising which never has happened to me. Then I was told they only have 1 scan bed and I needed to wait to so they could take another patient. I made a formal complaint and the original person I complained to Acknowledged the poor care I had gotten. She let me know that the head of the department would call me back and she did and completely defended the poor patient care I received. So choose another hospital for your procedures. If they can't figure out how to run an IV that's concerning and then kick you out of the room when the nurses can't do their job is just as concerning