Vance J Weber, MD

My 70-year-old aunt, who is battling stage 4 cancer, was referred to Dr. Weber. From the start, she expressed discomfort with his bedside manner and had planned to switch doctors, but her ongoing treatments made that difficult. Today, she took time off work to attend her scheduled cardiology appointment--only to be turned away at the front desk. Staff claimed she had canceled, but she hadn't. In fact, MyChart still showed the appointment as scheduled. This was clearly their error, yet they made no effort to accommodate her. They told her she'd have to call back to reschedule for another day. This kind of treatment is disappointing and unacceptable, especially for a patient dealing with serious health issues. Compassion and basic accountability should be a given in healthcare--sadly, that was not our experience here.

While Dr. Weber has been excellent as have the nurse practioners, I have found the reception staff/those who call you back to discuss next steps to be somewhat rude, dismissive and hurrying. I am considering finding another office. In addition, It is very difficult to get through to the office. I rarely call so when I do I expect to be listened to and not rushed off the phone. They need better training.

Dr Weber and "T" in the office have been derelict in their response to scheduling my nuclear stress test. I cancelled my original early June appointment due to Covid. 1 hour before my rescheduled 10/9/20 appointment (4 months later), I received a call from "T" who told me there was an insurance issue because Dr Weber had not reissued the medical approval to my provider. She said Dr Weber hadn't answered her emails, but she would surely follow him up that day & get back to me. Never heard back, I called on 10/15/20. "T" said Dr Weber still hadn't answered her emails. I asked, "are you in the same building"? She answered "yes", but, as of this writing, I still haven't heard back from either "T" or Dr Weber. At this point, I am considering looking for a new cardiologist. UPDATE: subsequently Dr Weber contacted me and we quickly resolved the issue. He was responsive and informative, telling me about the insurance issue. We came up with a plan to have a regular stress test first with a followup visit. The office called me within 1 hour to schedule these appointments.

Dr. Vance Weber has been my cardiologist for at least 25 years, I believe that I have lasted these 77 years of life primarily because of him. He is a skilled technician, a good listener, and a warm wonderful human being. He is always on time yet takes his time with each and every patient. Robert L. Harvey

Dr. Weber is extremely thorough and responsive!