Patient
If I could give zero stars, I would. This office is completely incompetent and dangerously careless. Since last Tuesday, I have been trying to get a simple prescription filled for a relative -- and it's been nothing but chaos, miscommunication, and utter negligence. On three separate occasions, I was assured by phone that the medication was being sent to the pharmacy. Each time, they failed. They sent the wrong medication twice, which is not just unacceptable -- it's dangerous. Imagine trusting a medical provider, only for them to send incorrect prescriptions that could harm someone. After a full week of frustration and false promises, I finally had to go in person to pick up the physical prescription myself because they couldn't handle the simplest task. This entire ordeal shows a complete lack of professionalism, no communication, and zero accountability from both the doctor and the staff. If this is how they handle something as basic as sending medication, I shudder to think how they handle more serious matters. Patients deserve competent and attentive care, not the runaround and risk of receiving the wrong medication. Please be extremely cautious with this practice. The level of incompetence here is unacceptable and could easily lead to serious harm. I am deeply disgusted and disappointed by the way this has been handled. Do yourself and your loved ones a favor -- find another doctor. Your health and safety depend on it.