Virtua Primary Care - Lindenwold

I've visited this location multiple times, and my insurance information has always been in the system without any issues. However, during my appointment this morning at 8:30 AM, I encountered an unpleasant experience. The front desk staff member sighed and groaned when I checked in, expressing clear frustration about having to look up my name in the system. If she was unable or unwilling to provide proper attitude today, it would have been more appropriate for her to call out rather than take out her frustration on patients. Her attitude was unprofessional and disappointing, especially first thing in the morning.

Told me I'm 10 lb heavier than I am on my paperwork. Seems odd. Not the first time I've had stuff written on my paperwork when I left that had nothing to do with me. Must be a mixup. I have a friend that goes there and he also says that he's 10 lb heavier than he actually is whenever he goes there for some reason also. Just feel a little odd about this.

I've gone here to get my blood work done a few times and it's always been a pleasant experience. In the past, I was told to just walk in, but the worker today let me know that we can schedule appointment times now! Which is super convenient. It can be done through MyChart or by phone call, so I recommend doing that. Kelley was very helpful and positive today and helped both me and my fiance with our lab work. I'd recommend her and this location any day!

Kelley was absolutely awesome! I don't like doing the blood thing at all. Always need to get my earphones in and meditate to get ready. I was still in the process of getting my mind right when she says, okay we're done! I didn't even know she started! Smooth process and no pain! Didn't even feel the pinch. If I have to get blood work done, Kelley is who I want doing it! She's the best.

This was my first time there. Kelley was very good, pleasant and didn't hurt at all drawing the blood. I thought she was great!! I had only given her 1 star. I changed it to 5. That is what I meant it to be. Very good!!