Englewood Health Physician Network - Total Cardiology Care, LLC at Jersey City

With out a doubt one of the worst front office's I have ever dealt with in my life. Just be warned if you decide to go here you will wait a minimum hour to 2 hours past your appointment time, Also the front office employees are the most unhelpful and unprofessional staff that will not make you feel like your well being is important to them at all. Unfortunately most of the patients there have to use this office for lack of transportation, but if you have the means to travel I would look elsewhere.

Hi... is there any docs available to send my paperwork in like yesterday... I am scheduled for total hip surgery but hv been told past 3 days that doc is too busy w patients... hellooooo... im a patient n Need my paperwork filled out in order to get my hip fixed.... I've recorded my conversations all week.. my primary care doc has called you... do I need to take another step... let me know

Dangerous and negligent. My first visit to the office was in 2020 or 2021 was with Dr. Znamensky. He had decent bedside manner but he sent me for an Echo and would not even get on the phone to tell me the results. Instead, one of the nurses relayed his message but could not answer any questions in detail. When I asked for a call back, I never received one. This May I had to schedule an appointment with Dr. Morales since I am pregnant and my OBGYN team wanted to get a head-start on my care plan being that I have a heart condition. Dr. Morales was very scatted in our meeting but she too sent me for an Echo in June. Again, I could not get a follow up from Dr. Morales, just her staff telling me "Oh the doctor said you're fine, we'll see you after you deliver". Not much feedback to go off of. I asked for written notes, they were never provided. Since I am considered high-risk, my OBGYN team is not comfortable with this feedback so asked me to get a second opinion. I have called the office for 3 days straight to request my records since I am now at 34 weeks pregnant. Monday, I was told my records would be faxed to be because they no longer produce disks - this made no sense to me because obviously images from the Echo would not fax over clearly but this doesn't matter, they were never faxed. I submitted and urgent request via email 24 hours later (after trying to follow up by phone for a majority of the day). It is now Wednesday, I have been calling since the Jersey City office opened this morning. Every time I call I am hung up on or placed on hold for over 20-30 minutes (trust me, I've waited). This is a clear attempt at trying to ignore my request. This is so harmful to my care plan being so far along in my pregnancy. Will be taking legal action if I do not receive a response within 24 hours.

Big waiting area with chairs very spread out. Friendly staff. Everyone wearing masks properly. I was only ever waiting with one other person. Took a while to be seen, but the doctor was very thorough and knowledgeable. I've already recommended them to a friend (as a better alternative to their current doctor)

Excellent service. I was under the impression that you had to go into NYC for quality care but after my appointment today with Doctor Preston Hupart , I have changed my opinion. He was excellent. Very thorough and took his time to go over my case and reassured me that he will get to the bottom of wether my issue is cardiac related or not. Clean and welcoming office. Private parking for patients. Highly recommend this place !