Patient
I first came to this practice for a primary doctor about a year ago after my doctor retired. Apparently this practice took over his patients. My first experience with the nurse practitioner was good. I was told there is only 1 doctor available only 3 half days a week at this location. Which is hard to believe. Trying to get thru to the NP is almost impossible. Also , rudest staff person takes the calls for her , and she hardly EVER answers the call always voicemail. Numerous attempts on two different occasions to get in touch with the NP regarding test results , etc. Weeks go by. Due to my teaching schedule I'm not able to pick up the phone during class, so I leave my availability which is ignored. The NP is only in the office in the am, due to the short staff!, and at hospital in the pm. The staff person Maryann argues with me , the patient , that she tries to call even when I leave a detailed vm re available and why I'm calling which I doubt she listens too. I had to speak to office managers twice to get a resolution! If a doctor NP really cared she'd do what she could to get in touch with a patient. This office is unorganized , unbothered by the patients concerns , rude , iand I highly recommend to stay away.